Privacy Policy

Last updated: March 2026

Eyecay ("we", "us", "our") operates the website eyecay.ky and provides web design, development, hosting, and digital marketing services in the Cayman Islands. This Privacy Policy explains how we collect, use, store, and protect personal information we receive from visitors to our website and clients of our services.

1. Information We Collect

Information You Provide Directly

When you contact us through our website, request a quote, sign up for hosting, or engage our services, we collect information including:

  • Name and contact details (email address, phone number)
  • Company name and website URL
  • Message content and project requirements
  • Billing information (processed securely via payment processor — we do not store card details)

Information Collected Automatically

When you visit eyecay.ky, we automatically collect certain technical information including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website
  • Device type (desktop, mobile, tablet)

This information is collected via Google Analytics and/or similar analytics tools and is used in aggregate to understand how visitors use our website.

2. How We Use Your Information

We use personal information to:

  • Respond to enquiries and provide quotes for services
  • Deliver the web design, development, hosting, and marketing services you engage us for
  • Process billing and maintain account records
  • Send relevant service updates, maintenance notifications, and invoices
  • Improve our website and services based on usage analytics
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your consent.

3. Legal Basis for Processing

We process personal information on the following legal bases:

  • Contract: Processing necessary to fulfil our service agreement with you
  • Legitimate interests: Analytics and service improvement, responding to enquiries
  • Legal obligation: Compliance with applicable Cayman Islands and international laws
  • Consent: Where you have explicitly opted in to marketing communications

4. Cookies

Our website uses cookies. Please refer to our Cookie Policy for full details on what cookies we use, why, and how to manage them.

5. Data Sharing and Third Parties

We may share your information with:

  • Service providers: Hosting infrastructure providers, payment processors, email service providers, and analytics platforms used to deliver our services
  • Professional advisors: Accountants, lawyers, or other professional advisors where required
  • Law enforcement: If required by applicable law, court order, or government authority

All third-party providers are contractually bound to protect your data and may not use it for purposes other than delivering services to us.

6. Data Retention

We retain personal information for as long as necessary to deliver our services and meet legal obligations:

  • Client project files: 7 years after project completion (legal/accounting requirements)
  • Contact enquiries: 2 years from last contact
  • Analytics data: As configured per analytics platform (typically 14–26 months)
  • Billing records: 7 years (Cayman Islands Companies Act requirements)

7. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate personal information
  • Request deletion of your personal information (where no legal obligation requires retention)
  • Object to processing of your personal information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@eyecay.ky.

8. Security

We implement appropriate technical and organisational security measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. This includes SSL/TLS encryption on all web communications, access controls on systems storing personal data, and regular security audits of our infrastructure.

9. International Transfers

Some of our service providers are located outside the Cayman Islands. Where personal data is transferred internationally, we ensure appropriate safeguards are in place.

10. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify clients of material changes by email or website notice. The "Last updated" date at the top of this page indicates when it was last revised.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Eyecay
Grand Cayman, Cayman Islands
Email: info@eyecay.ky
Website: eyecay.ky